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Error starting Powerjobs 2020 beta

 Hi,


I am not able to start the Powerjobs beta.


First problem was the security level for the user.

After that i get the second error.


See attached the prinscreen and logfile.


Thank you!

txt

Hello Ysald,

Did you resolve the first error following this article on the coolOrange knowledge base? If not can you please explain how you solved it?

Are you getting the second error when you start powerJobs or after the login dialog? Have you tried to restart the machine?


Kind regards,

Manuel Cassan


Please mark this thread as solved if this answered your question

Hello Manuel,


Indeed that article I have used to resolve the first error.


The second error I have is after the login screen.

I have restart the machine a few times but, second error is still coming.


Kind Regards,

Ysald Zuidema

Hello Ysald,

Which Vault version are you using? This error normally indicates that the credentials are not correct. Please make sure that the credentials are correct. 

If that doesn't resolve the problem please follow this article on the coolOrange knowledge base to set the logging level to DEBUG and then reproduce the issue. Please remember to set it back to INFO afterwards as the DEBUG logging level has an impact on the performance.


Kind regards,

Manuel Cassan

Hello Manuel,


The version of Vault i have use is Autodesk Vault Professional 2020 / Build 25.0.66.0


I have attached the logfile to change logging level.


Also when i start the vault client on the Jobserver i have the next error messages.

I have attached the printscreens also.


Let me know.


Kind Regards,

Ysald Zuidema

log

Hello Ysald,

Sorry for the delay. I was able to reproduce the issue. It seems to be a problem in the powerJobs v20 beta. This issue can happen if there were changes between the Vault beta and the Vault release. When we'll release the v20 versions of our products this issue will be addressed by our development team. The full versions should be released in the middle of May.


Kind regards,

Manuel Cassan

Thank you Manuel for your reply.


Thats bad that the full version middle may would be released.

I was just a little bit the fast with the migration :).


A month back to oldskool exporting :).


Hello Ysald,

Apologies for the inconvenience. If you follow the Announcement forum you'll be notified when the v20 versions will be released.


Kind regards,

Manuel Cassan

any updates on the release date

Hello Ysald,

The v20 products will be released this week. I will notify you when they are available.


Kind regards,

Manuel Cassan

Thanks for the quick respons!

the week has ended without release! Is there a new date?

Hello Michael,

Unfortunately the release was delayed. Apologies for the inconvenience. The v20 products will be released tomorrow.


Kind regards,

Manuel Cassan


1 person likes this

Hello Manuel,


Do you know also the release date for the mighty browser?


Kind Regards,

Ysald Zuidema

Hello Ysald,

mightyBrowser for Inventor 2020 will be released next week.


Kind regards,

Manuel Cassan

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