Start a new topic

Attachments are not added to FLC items

During Items & BOMs publish, I noticed couple things are not working:

1. Some of the thumbnail images are not coming across

2. Attachments are not added to the items with following error in the job queue:

[ ERROR] - Error while trying to upload attachment 'Inlet Ring.ipt.dwf': Could not find file 'C:\Vault 2020\Designs\Inventor Sample Data\Boxermotor\Parts\Inlet Ring.ipt.dwf'., Error while trying to upload attachment 'Inlet Ring.dwg.dwf': Could not find file 'C:\Vault 2020\Designs\Inventor Sample Data\Boxermotor\Drawings\Inlet Ring.dwg.dwf'.

It seems like coolOrange is looking locally on my machine for the DWFs.


Hello Tony,

Thank you for analyzing this issue. I installed Vault 2020.2 and vaultFLC 20.0.7 but was not able to reproduce the issues. There is a known issue with thumbnails which will be fixed in the next version of vaultFLC that will be released this week. Everything else worked fine. 

Please have a look at this knowledge base article about issues with uploading attachments to Fusion Lifecycle. What exactly is the issue with assemblies that you are experiencing?


Kind regards,

Manuel Cassan

Login or Signup to post a comment