Trouble shooting

AutoCAD: Monochrome PDF's have colored lines
Issue Even with the use of a monochrome/grayscale plot style table in the 'PDF.dwg', the generated PDF files contain colored lines. Cause Th...
Thu, 3 May, 2018 at 9:27 AM
When starting powerJobs Processor it fails with the exceptions .ctor failed and LoadJobsInCache failed
Issue powerJobs Processor fails to start with the errors: LoadJobsInCache failed with exception and .ctor failed with exception, sometimes also GetPowerJob...
Mon, 18 May, 2020 at 1:02 PM
Add-Log, Job-ErrorMessage or Write-Host not working
Issue Add-Log is not logging to powerJobs Processor TraceWindow when running inside the JobProcessor (in “PowerJobs Console” and “PowerJobs Processor ISE” ...
Tue, 26 May, 2020 at 9:49 AM
DLL not found in PowerGUI
Issue When debugging in PowerGUI an error gets thrown that some dlls cannot be found. Solution Make sure, that you are using the right platform versio...
Thu, 27 Sep, 2018 at 3:20 PM
Export of 2D Inventor files uses the wrong configuration file
Issue When exporting 2D Inventor files, the wrong configuration file gets used for the file conversion. Cause Inventor saves the last used configurati...
Wed, 8 Jul, 2020 at 11:56 AM
Failed to find assembly licensing.Core when using powerGate in a job
Issue When using powerGate 18.1.3 (or later) in a powerJobs job, the job fails when calling: Connect-ERP -Service ... Following error message will displa...
Mon, 18 May, 2020 at 3:00 PM
Jobprocessor freezes
Issue The Jobprocessor freezes or stops with an error when starting a job. Solution Make sure that you started DWGTrueView and Inventor at least once...
Wed, 13 May, 2020 at 7:08 PM
The JobProcessor Window is not integrated into the powerJobs Processor Window
Issue When starting powerJobs Processor, the Jobprocessor launches but is not integrated into the powerJobs Processor window as usual. This issue has...
Mon, 18 May, 2020 at 1:15 PM
PDF is created for the wrong file version
Issue When using the synchronize properties job the revision table in the PDF is wrong. Cause The synchronize property job creates a new file iteratio...
Wed, 25 Nov, 2020 at 10:18 AM
Jobs removing CAD-specific association information
Issue After executing a job, the file in Vault misses some CAD specific information about the file associations. This only happens when created files are a...
Tue, 17 Nov, 2020 at 4:35 PM