Troubleshooting

dataLoader 18 for Vault 2017 crashes while updating AutoCAD files
Issue While updating AutoCAD drawings with coolOrange dataLoader 18 the application crashes Cause Vault 2017 is not up-to-date Solution Update yo...
Tue, 19 Sep, 2017 at 4:56 PM
CSV file is corrupt
Issue An error appears, that your CSV file is corrupt. Cause This issue could have several causes. The most common ones are listed below. The csv co...
Fri, 21 Sep, 2018 at 4:23 PM
dataLoader: Error 300
Issue Getting error 300 during a dataLoader run. Cause Sometimes the vault connection gets closed after 30 minutes. This is due to a vault setting tha...
Thu, 27 Sep, 2018 at 3:08 PM
There are red signs in the property mapping dialogue
Issue There are red signs for some properties in the property mapping dialogue that prevent continuing the data import. Cause Vault properties have sp...
Fri, 21 Sep, 2018 at 4:03 PM
WIP_Properties are not updated
Issue Some properties are not updated, although no error was thrown. Cause A property compliance definition could prevent dataLoader from updating a p...
Thu, 27 Sep, 2018 at 3:10 PM