Troubleshooting

Activation of product does not work
Issue When a product is activated but Splashscreen still shows Trial When a product is activated but Splashscreen shows Expired and the product can'...
Wed, 17 Jul, 2019 at 3:00 PM
License information is not updated
Issue An activated license is updated (e.g. the license duration is extended) but the product's splashscreen and the license information tool still di...
Wed, 17 Jul, 2019 at 9:03 AM
Licensing Notifications
Products using the Licensing v18  will show notifications depending on the state of a License. The way a notification is shown to the user can differ from p...
Wed, 21 Aug, 2019 at 9:50 AM