Troubleshooting

Activation of product does not work
Issue A product was activated with a serial number or an offline activation file, the license information dialog does not update the expiration date and a ...
Mon, 4 Oct, 2021 at 4:47 PM
License information is not updated
Issue An already registered Stand-Alone License is renewed but the product's License Information dialog still displays the old license information. ...
Mon, 4 Oct, 2021 at 5:15 PM
Licensing Notifications
Products using the Licensing v18  will show notifications depending on the state of a License. The way a notification is shown to the user can differ from p...
Mon, 4 Oct, 2021 at 5:20 PM
Licensing dialog is not opening
Issue When starting "License.exe" nothing happens. The windows events contain an error message: Description: The process was terminated due to a...
Thu, 14 Oct, 2021 at 4:47 PM