Troubleshooting
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      Jobs for Inventor drawings taking multiple hours and fail with "The new job processor service is not responding."

      When exporting Inventor drawings to PDF/DWF some drawings will take multiple hours and fail eventually

      Description

      When exporting Inventor drawings to PDF or DWF some drawings will take multiple hours and fail with "The new job processor service is not responding." The log file will also contain the following error messages:

      The remote procedure call failed. (Exception from HRESULT: 0x800706BE)

      Failed to close document '107293.idw'!
      System.Runtime.InteropServices.COMException (0x800706BA): The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)

      Cause

      This happens for large drawings with multiple sheets when the vector resolution is set to a high value.

      Solution

      • Open "C:\ProgramData\coolOrange\powerJobs\Modules\Export\PDF_2D.ini" or whatever config file you are using in your job
      • Change the vector resolution to a lower value. For example from "Vector_Resolution=4800" to "Vector_Resolution=800"