Troubleshooting
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      powerJobs Processor status bar is on "Processing" after start and then the error .ctor failed is dislayed

      Issue

      • When starting powerJobs Processor the status bar displays "Processing" for a while before switching to "Idle"
      • The log window sometimes logs multiple lines of [INFO] – Product version
      • Sometimes "[FATAL] - .ctor failed" is logged
      • Sometimes also "System.Threading.AbandonedMutexException: The wait completed due to an abandoned mutex." is logged.

      Cause

      • The Vault jobprocessor consists of multiple processes. The actual work is done by Connectivity.JobProcessor.Delegate.Host.exe
      • The Jobprocessor.exe regularly checks if the Connectivity.JobProcessor.Delegate.Host.exe ist still alive
      • Per default there is a timeout of 30 seconds for this check. If those 30 seconds are not sufficient it causes this behaviour

      Solution

      • Open "C:\Program Files\Autodesk\Vault ...\Explorer\JobProcessor.exe.config"  
      • Increase the value in <configuration><appSettings><add key="PingTimeOut" value="30" /> to at least 120
      • Save the config file