Products show "License will expire in x days" even though license is renewed

Description

After renewing coolOrange product licenses they still display "License will expire in x days" notifications. Manually re-entering the license key doesn't change  the expiration date either.

Cause

This happens when access to our license servers was possible during the initial activation of our products, but has been blocked afterwards. Usually this happens when IT introduces proxy servers to the network or additional firewalls or stricter firewall rules.

Solution

Ensure Firewall allows connection to our servers

Offline Activation

If your system is unable to contact our license server due to a proxy server or firewall settings and you can't create any exceptions you need to use the offline activation.

Please have a look at this page on how to use the activation files.
https://doc.coolorange.com/projects/licensing/en/stable/license_activation/#using-activation-files

The links to the activation file generation can be found in the "Activation and trial limitations" page of each product under the header "Offline Activation". For powerJobs Processor for example here:
https://doc.coolorange.com/projects/powerjobsprocessor/en/stable/activation_and_trial_limitations/#offline-activation

Here are the forms to generate the activation file for some products:

powerJobs Client
https://app.cryptolens.io/Form/A/1v7fAMNX/368

powerJobs Processor
https://app.cryptolens.io/Form/A/PcD0xmN8/366

powerGate Client
https://app.cryptolens.io/Form/A/es0zlCsF/364

powerGate Server
https://app.cryptolens.io/Form/A/bDVryVbf/365

powerEvents
https://app.cryptolens.io/Form/A/6kR1DChe/367

mightyBrowser
https://app.cryptolens.io/Form/A/pBMquaFR/904

powerPLM
https://app.cryptolens.io/Form/A/BkDdnd39/400

powerLoad
https://app.cryptolens.io/Form/A/KQUp8tVv/369