Troubleshooting
      Back to home
      1. Knowledge base
      2. powerLoad(bcpToolkit)
      3. Troubleshooting

      Unsupported ADMS product version when using DTU

      Issue

      When using Data Transfer Utility(DTU) following error could appear in the terminal:

      Vaultbcp [Version 21.0.59.0]
      Unsupported ADMS product version: 21.1.4.0

      Cause

      One cause could be that a Vault Server update increased the ADMS version while the version in Vaultbcp.exe.config remained the same.

      Solution

      Edit the Vaultbcp.exe.config and change the version to the appropriate AMDS version.

      <add key="AdmsVersion" value="21.1.4.0" />
      This solution only works when the major ADMS version is the same as the configured one.