When running powerGateServer as a service requests fail with "License is expired",  even though the license is activated

Description

When running powerGateServer as a service no request works and and error message like

"Internal Server Error! License is expired: please activate powerGateServer now"

is returned.

When looking into the license manager, it shows the license is activated.

Cause

This happens when the service runs under a service user account. Our licensing writes and reads files from the user directory, which might not be possible for service accounts on every system.

Solution

* Use the offline activation to activate powerGateServer

* Use a separate windows user to activate powerGateServer and run the service under that user